Custom design orders are approved by our production department once the order is placed. We will not be able to check it before the order is placed. Please meet the below mentioned specifications for custom orders:
Image type:
We support JPEG, PNG, and GIF image files.
Image resolution:
We recommend images that are 2 Mega Pixels or more for smaller devices (phone, PDA, etc...), and 5 Mega Pixels or more for images being used to create large device Skins (laptop, desktop, Xbox, etc).
File size:
The file size of an image should be no more than 10 Megabytes.
There are certain cases in which we will not be able to produce the custom skin with the images you upload. They are:
1. When the image quality is too low.
2. When the image clearly infringes on a copyright.
3. When the image contains adult for explicit material or if the image is of a graphic nature.
If the order is rejected due to a quality issue you will be notified about the cancellation via email.
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