When uploading images to the Customizer please ensure that you have the latest version of Flash Player.
Following are the specifications of the Customizer:
• Image type: We recommend using a JPEG file when uploading.
• Image resolution: We recommend all images be 2 megapixels and above and at least 2500 x 2500 pixels for laptops
• File size: The file size of an image should be no more than 10 Megabytes.
There are certain cases in which we will not be able to produce the custom skin with the images you upload. They are:
1. When the image quality is too low
2. When the image clearly infringes on a copyright.
3. When the image contains adult for explicit material or of a graphic nature.