RETURNS
CUSTOMIZED & MADE TO ORDER ITEMS
- Are customized items eligible for return or refund?
- Can I cancel or change my customized order after placing it?
- Can I use the return portal for customized items?
- What if my customized item arrives defective or incorrect?
- What issues are not covered under the customization policy?
- What should I do if my customized item is damaged in shipping or lost in transit?
REFUND
- Do I need an RMA number to return a Skin?
- Will customization be covered under my device warranty?
- Do your skins have a lifetime warranty?
- Can I return my order in the same package I received it in?
- How can I get confirmation for my refund?
- I was issued a refund and cannot see it in my account?